This Privacy Policy is published in compliance with Section 43A of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By accessing or using the website www.kenshilabs.com (hereinafter referred to as the "Web app") or mobile application (SmartSME), you agree to the terms outlined in this Privacy Policy. If you do not agree, you must discontinue the use of the Web app and mobile app immediately.
KenshiLabs (hereinafter referred to as the "Company") is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information.
Scope of this Privacy Policy
This Privacy Policy applies to the Company's Web app, mobile applications, and related services accessible through smartphones or any other electronic communication device. If you access third-party websites or applications via links provided on our Web app, those platforms are governed by their own privacy policies.
Information We Collect
We may collect and process the following types of information:
2.1. Information You Provide to Us:
- Personal information provided when filling out forms on the Web app and Mobile Apps.
- Information shared when corresponding with us via email, chat, or other communication channels.
- Details submitted when registering an account, subscribing to our services, purchasing products, or participating in surveys, promotions, or contests.
2.2. Information We Collect Automatically:
When you visit our Web app or use our mobile applications, we may collect the following information:
- Device Information: Details about the device you use, such as unique device identifiers, operating system, browser type.
2.3. Information from Third Parties:
We may receive information about you from third-party sources, including but not limited to:
- Business partners or affiliates.
Use of Information
The Company may use the collected information for the following purposes:
- To provide, manage, and improve our products and services.
- To process transactions and manage your account.
- To communicate with you regarding your orders, inquiries, or customer service requests.
- To send you promotional materials, updates, and marketing communications (with your consent, where required by law).
- To enhance user experience and analyze trends for internal research purposes.
- To ensure compliance with legal obligations and cooperate with law enforcement.
Sharing of Information
The Company does not sell or rent your personally identifiable information to third parties. However, we may share your information with:
4.1. Third-Party Service Providers:
We may engage third-party service providers to perform functions on our behalf, such as:
- Payment processing.
- Order fulfillment and delivery.
- Data analysis and marketing assistance.
- Web App or Mobile app operation and maintenance.
4.2. Business Affiliates:
We may share your information with our affiliates and subsidiaries for internal business purposes, including joint marketing initiatives.
4.3. Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, and safety of the Company, our users, or the public.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights
- Access and Correction: You may access and request correction of your personal information stored with us.
- Data Deletion: You may request the deletion of your personal data, subject to any legal obligations to retain such data.
- Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions provided in the communication.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our Web app. Cookies help us analyze web traffic, personalize content, and serve targeted advertisements. You can control or disable cookies through your browser settings.
Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy
The Company reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at: